Terms & Conditions

Last updated: 28 July 2026

These terms govern your use of the Nodik IoT platform at nodik.in ("the Service"). The Service is operated by RNB Associates, a partnership firm constituted under the Indian Partnership Act, 1932, trading as SuperApps, having its principal place of business at NH-15, Darrang, Assam 784145, India ("Nodik", "we", "us"). By creating an account or using the Service you agree to them.

1. The Service

Nodik lets you connect microcontroller devices to a cloud dashboard for monitoring, control, history, alerts, and AI-assisted features. The Service offers a free tier and paid subscription plans (see Section 8 and the current pricing in the app).

2. Your account

You are responsible for your account credentials and for all activity under your account.
You must provide accurate information and be legally able to enter this agreement (minors: with parent/guardian or institutional supervision).
Keep device tokens confidential — anyone with a token can send data as that device.

3. Acceptable use

You agree not to: misuse the Service to send abusive traffic or attempt to access other users' data; use it for unlawful purposes; attempt to reverse the security rules or extract API keys; resell the Service without permission; or use AI features to generate harmful content.

4. Safety-critical use — important.

Nodik is a monitoring and convenience layer, not a certified safety or control system. Do not rely on it as the sole safeguard for anything that can cause injury, death, or property damage — including pumps, motors, heaters, medical equipment, vehicles, or drones. Always implement local, on-device fail-safes (dry-run protection, watchdogs, hardware interlocks). Internet connectivity, cloud availability, and alert delivery are not guaranteed and can fail without warning.

5. AI features

AI-generated answers and firmware are produced by machine-learning models and may contain errors. Review generated code before flashing it to hardware, especially anything controlling physical equipment. You are responsible for what you deploy.

6. Your data and content

You retain ownership of the data your devices send and configurations you create. You grant us the limited license needed to store and process it to operate the Service, as described in the Privacy Policy.

7. Availability and changes

The Service is provided "as is" and "as available", without uptime guarantees. We may modify, suspend, or discontinue features; for material reductions we will give reasonable notice where practical. We may suspend accounts that violate these terms.

8. Billing, cancellation & refunds

Billing: Paid subscriptions (monthly or annual) are processed by our merchant of record, Paddle.com Market Limited (Judd House, 18-29 Mora Street, London EC1V 8BT, United Kingdom), which handles payment, applicable taxes, and invoicing. Prices are listed in USD and may be shown in your local currency at checkout.
Cancellation: You can cancel any time from Account & settings → Subscription → Manage subscription in the app, which opens your Paddle customer portal, or via the link in your Paddle receipt email, or by contacting us. Your plan stays active until the end of the paid period; you will not be charged again. No partial-period refunds are owed on cancellation.
Renewals: If a renewal charge was unintended, contact us within 14 days of the charge and, provided the service has not been substantially used in the new period, we will refund it.
Consumed value: Any refund covers your subscription. It does not cover metered work already carried out for you — specifically AI firmware generations and Ask Nodik AI responses, which incur a third-party model cost at the moment you request them and cannot be returned. So that this is fair rather than punitive, a new subscription is limited to a portion of the monthly firmware-generation allowance for its first 14 days; the full allowance unlocks automatically after that, and you will always have enough to evaluate the feature properly.
Referral rewards: Free months earned by referring someone are released once that person's payment is more than 14 days old. If their payment is refunded or charged back, the reward is withdrawn from both sides.
Processing: Approved refunds are issued by Paddle.com Market Limited to the original payment method, typically within 5–10 business days.
Refunds: As merchant of record, Paddle.com Market Limited handles refunds under its own refund policy, and your statutory rights in your country are unaffected by these terms.
Refund requests: hello@superappsdomain.com (include your account email). Abuse of the refund policy (e.g. repeated purchase-refund cycles) may result in refusal.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages — including loss of data, profits, crops, livestock, or equipment — arising from use or inability to use the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim (currently zero for free accounts).

10. Indemnity

You agree to indemnify us against claims arising from your use of the Service in violation of these terms or applicable law.

11. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of India.

12. Contact and business details

RNB Associates (trading as SuperApps)
A partnership firm constituted under the Indian Partnership Act, 1932
NH-15, Darrang, Assam 784145, India
Email: hello@superappsdomain.com

Questions about these terms, billing or refunds should be sent to the email address above.